What We Collect and Why We Hold It
We collect the details you give us when you register — your name, contact number, and email address. When you make a deposit or withdrawal using bKash, Nagad, or Rocket, we record the transaction reference and wallet number to verify and process that payment. We also
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gather device and browser data automatically when you load our pages, including your IP address and session activity, to keep your account secure and to detect unusual access. We do not store your mobile wallet PIN or full bank credentials. Payment data tied to bKash, Nagad,
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and Rocket transactions is retained only for as long as required to resolve disputes or meet applicable legal obligations — and that retention period varies depending on local law and the eligible region where you access the platform. You can ask us at any time what
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data we hold on your account, and we will respond in writing. We use collected data to operate your account, process payments, send service messages, and where you have opted in, to contact you about account activity.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.